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CUSTOMER SUPPORT MANAGER

Hi

We are Looking For Customer Support Executive - 2 NOS.
With Good Communication Skills

Job Location
Is GreenfieldsColony,Sect41, Faridabad

Industries   

The Company Are F
rom health care and beauty domain.
They
have been in these domains since 2014 working towards creating unique compositions.
Beauty & Herbal Product Manufacturing

Experience 2-3 Year  

Job Profile
Answer inbound/outbound calls professionally and provide information about
products and services, take/cancel orders, track orders, follow-up with
logistics partners, and obtain details of complaints

Keep  records  of  customer  interactions  and  transactions,  details  of 
enquiries, complaints, and comments, as well as actions taken.
Process orders and requests

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to
designated departments for further investigation

CRM Software Operational Knowledge will be remunerated

Advance excel skills required

Salary Band CTC 2.5 Lacs to 3.0 Lacs annually
No Bar For Right Candidate 

Job Code: 6000
Gender: Male Or Female Both
Experience: 2-3 Year
Education: Graduate
Salary: 20-25000
Location: SEC-21B
Contact Person Name: DIVYA PLACEMENT TEAM.
Contact Person Mobile: 01294038425
Contact Person Email: info@divyaplacement.com