FOOD AND BEVERAGE MANAGER

Title: Food & Beverage Manager
Department: Food and Beverage
Reports To: General Manager
REQUIREMENTS
§Minimum three years management experience
§High school diploma required, bachelor’s degree preferred
§Excellent oral and written communication skills
§Collaborate effectively with other hotel employees and managers to ensure teamwork
§Able to resolve conflicts guests, supervisor and employee
§Ability to multitask and work well under pressure
§In-depth knowledge of all areas of food and beverage including wines and liqueurs
§Knowledge of local liquor laws and regulations
§Strong floor presence with focus and energy
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mso-ansi-language:EN-AU;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Basic computer skills in MS Office, reservation systems, and point of sales systems

Purpose: To achieve hotel revenue, profit and customer satisfaction goals by managing food and beverage operations.

CONSTITUENTS
§Guests
§Vendors
§Local community
§Employees
INDICATORS OF SUCCESS
§Achievement of customer satisfaction and loyalty goals
§Achievement of financial goals (GOP, Revenue, Department Profit, Rev Par & RSI)
§Achievement of employee engagement survey (Kenexa) and retention goals
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