URGENT HIRING – CRM EXECUTIVE Location: Bhiwadi, Kushkhera Salary: 30,000 – 40,000 per Month Experience: 7–10 Years Gender Male
Key Responsibilities
Manage and maintain customer relationships effectively
Handle customer inquiries, complaints, and service requests
Coordinate with Sales, Project, and Operations teams for timely updates
Maintain customer records, follow-ups, and CRM data accurately
Track leads, quotations, orders, and project status
Ensure timely communication with clients regarding project progress
Prepare MIS Reports, Customer Feedback Reports, and Performance Reports
Build long-term customer relationships to enhance satisfaction and retention
Required Skills
Excellent Communication & Interpersonal Skills
Strong Customer Handling & Coordination Abilities
CRM Software Knowledge
MS Excel, Word & Reporting Skills
Problem Solving & Conflict Resolution
Follow-up & Relationship Management
Multi-tasking & Organizational Skills
Preferred Candidate Profile
Experience in Customer Relationship Management (CRM)
Strong Coordination with Internal Departments
Ability to Handle Client Escalations Professionally
Manufacturing Industry Experience Preferred