Post - Client Relationship Manager
Qualification - MBA
Current Salary -15.k to 30.k
Job profile
Making sure all the leads of the clients after placing orders are met.
Ensuring your existing clients are satisfied through after-salesservice.
Always ask them for true feedback.
Servicing the client after receiving the order till the time of collection
of payment.
Resolve the queries and questions of all the clients.
Give orsupport the participants/clients about company products or
services.
Acting as a point of contact for complaints and escalating issuesto
the concern.
Understand client queries and solve them in any manner.
to understand the client’s queries. Support them to retain your clients.
Polite disposition.
Ability of rigoro us follow up.
The ability to communicate confidently – both through speaking and
writing – with colleagues and clients.
Ability to understand the circumstances and act accordingly.
Proactive.
Thorough knowledge of products/services